Searching for a rental can be stressful enough without having to worry about whether the listing you're looking at is even legitimate.
Unfortunately, online rental scams can make it difficult to know who you're actually dealing with. Scammers can take photos and information from legitimate property listings, repost them online, and then pretend to be the owner, landlord or property manager.
The goal is often to get you to send money or provide personal information before you realize the listing isn't real.
If you're searching for a rental, here are a few things I recommend watching for.
Be Careful With Listings That Seem Too Good to Be True
One of the biggest red flags is a rental that seems unusually inexpensive compared with similar properties in the same area.
A great price doesn't automatically mean something is wrong, but if the rent seems significantly lower than comparable homes and you're being pressured to act quickly, it's worth taking a step back and doing some research before moving forward.
Never Let Someone Rush You Into Sending Money
A scammer may tell you that there are multiple people interested in the property or that you need to send money immediately to hold your spot.
You may be asked for a deposit, an application fee, a viewing fee or some other payment before you've even seen the property.
Take your time. Verify who you're dealing with and make sure you understand exactly what you're paying for before sending any money.
Be especially cautious if you're being asked to e-transfer funds to an individual you don't know or if you're told that a payment is required simply to arrange a showing.
Make Sure You're Dealing With the Right Person
If a property is being advertised as a rental, take a few minutes to verify the person you're communicating with.
Look at the contact information carefully. Does the name match? Does the email address make sense? Is the property actually listed through the company or brokerage the person claims to represent?
If you found the property through Facebook Marketplace or another third-party platform, don't assume the person posting it is connected to the property.
It's also worth watching for listings that appear more than once with different contact information, prices or descriptions.
Be Cautious About Personal Information
A legitimate rental application may require personal information, but you should know exactly who is collecting it and why.
Be careful with unfamiliar application forms or links, particularly if you've never verified the identity of the person sending them to you.
Your personal information can be valuable to scammers, so don't provide sensitive details simply because someone says they're required to secure a rental.
The Government of Alberta recommends verifying the legitimacy of a person or business before providing personal or sensitive information online.
What If Something Feels Off?
Trust that feeling.
If the person won't let you see the property, has an unusual explanation for why they can't meet you, is asking for money before a viewing, or is putting a lot of pressure on you to make a decision, take a step back.
You don't have to continue with a rental opportunity just because you're worried someone else will take it.
A few extra minutes spent verifying the listing could save you from a much bigger problem later.
If You Come Across a Suspicious Listing
If you think you've found a fake rental listing, save as much information as possible before reporting it.
Take screenshots of the listing, save the messages you've received and keep track of any phone numbers, email addresses or payment information you've been given.
You can report the listing to the platform where you found it. If the property belongs to a legitimate seller or landlord and has been copied for a scam, letting the appropriate brokerage or property owner know can also help them take action.
If you've already sent money or shared personal or financial information with someone you believe may be a scammer, contact your financial institution as soon as possible and report the incident to the police.
You can also report suspected fraud to the Canadian Anti-Fraud Centre.
A Few Minutes of Caution Can Go a Long Way
When you're looking for a rental, especially in a competitive market, it's easy to feel like you need to move quickly when you find something you like.
But don't let that pressure override your instincts.
Before sending money or personal information, make sure you know who you're dealing with, verify the property and take the time to ask questions.
If something doesn't add up, it's okay to walk away.
A legitimate rental opportunity should be something you can verify and feel comfortable moving forward with, not something that leaves you feeling pressured or uncertain.
Sources: Information for this article was informed by rental fraud prevention guidance from the Calgary Police Service and CIR REALTY Property Management. This article has been independently written and adapted for Tyler’s clients and readers.